This overview helps you understand who processes your information, why we do it, and how we protect it.
Data controller
IDSWIFT Labs, S.L. - VAT ESB12345678 - Calle Ejemplo 12, 28000 Madrid (Spain). Email: privacy@idswift.com
Purpose
To deliver the hotel check-in platform, onboard users, manage customer support, and send service-related communications.
Legal basis
Legitimate interest, contractual necessity, and explicit consent when required (e.g. marketing opt-ins).
Retention
We keep personal data for as long as necessary to provide the service and comply with legal obligations. Afterwards we block it according to statutory periods.
Recipients
Service providers that enable hosting, messaging, analytics, and support. We never sell data and we only share it when strictly necessary or under legal mandate.
International transfers
If we transfer data outside the EU/EEA, we rely on adequate safeguards such as Standard Contractual Clauses or approved certification mechanisms.
Rights
You can access, rectify, delete, oppose, restrict, or port your data. Contact privacy@idswift.com or submit a claim to the Spanish DPA (AEPD).
Cookies
We use strictly necessary cookies and optional analytics cookies. You can manage consent at any time from this site.
Security
TLS encryption, access controls, logging, regular backups, and vendor due diligence keep your information safe.
DPO contact
If we appoint a Data Protection Officer, you can reach them at dpo@idswift.com.
Updates
We will update this notice whenever we change how we process data. Last review: .
Need a signed DPA?
Reach out to our legal team to request a tailored Data Processing Agreement for your organisation.
