Time at the front desk
72.86%
less time per guest
Compared with the 3 min 30 s manual reference.
Manual reference3 min 30 s
With idSwift57 s
Some of the hotels that trust us
The idSwift platform
One platform.
Four solutions.
Every module shares a single connection to Oracle OPERA Cloud. Start at the front desk, extend online or automate compliance.
It starts before the trip.
Guests receive a personal invitation with your hotel's brand. From their phone, with no app to install, they photograph their ID, the details fill in on their own and they sign.
- Online Check-inDetails and signature, before arrival
- WhatsApp Channel NewThe invitation, by email or WhatsApp
At the front desk.
The receptionist scans the passport and the data lands, validated, in the OPERA profile, while the guest reviews the registration card on the tablet and signs. Without turning the monitor around.
- ScanDesk NewCapture and registration card on one screen
- NonPaperThe guest's tablet: review and sign
- FolioThe bill on screen, straight from OPERA
- TouchCaptureCheck-in at the villa door
- ScanHubDocument capture at reception
Compliance, on autopilot.
Behind the scenes, SES Automation validates and sends every traveller report, and signed documents stay encrypted and under control.
- SES AutomationTraveller reports, sent automatically
- Signed DocumentsEncrypted storage, controlled access
Your team, in control.
Manage users, content and performance as your rollout grows, and keep every hotel in the group in view.
- Customer PortalUsers, settings and support in one place
- InsightsTimes, volumes and incidents
- Carousel ManagerYour images on the tablets, between guests
- Care & EvolutionEU hosting, 24/7 monitoring and maintenance
All of it, on one single connection to Oracle OPERA Cloud.
Recorded results | 1–15 August 2026
Less time at the desk.
Fewer corrections.
Reading quality
99.57%
of documents need no manual correction
Time saved
4 h 15 min
Equivalent staff time saved for every 100 guests at this reference.
One of our reference hotels
A day at the front desk, minute by minute.
Each bar is a guest checked in with ScanDesk; its height is how long it took. When a reservation has several guests, its measured time is split among them.
- Now
- --:--
- Guests
- 0
- Median per guest
- –
- Under 1 minute
- –
Real front-desk activity of one of our reference hotels, shown without identifying the hotel or any guest. Guests per reservation are estimated from the documents scanned.
Source: idSwift operational and reading-quality summaries, 1–15 August 2026. Savings compare the recorded 57 s with the 210 s manual reference. Results vary with each hotel's operation.
Your rollout
Built around your hotel.
Agree the scope, prove it at one desk and expand with the team.
- 01
Scope the operation
Select hotels, desks and modules, including villa arrivals and SES.HOSPEDAJES reporting where needed.
- 02
Connect and test
Validate OHIP access, set up the required data and test the process with sample reservations.
- 03
Launch with the team
Configure the hotel's forms, train reception and support the first real arrivals.
- 04
Review and expand
Assess times and incidents. Extend to more desks or hotels when the team is ready.
A proposal with a clear scope
The proposal sets out modules, interfaces, devices, rollout, recurring service and support. The start date depends on technical validation and access.
Operations and security
Security at every step.
Processing terms, hosting and security documentation are reviewed with the hotel before the rollout. Our DPO is certified under the AEPD scheme.
- Encrypted connections and documents
- Role-based access
- Separation between hotel groups
- Access logs, ready for review
The next step
Discover another way to welcome your guests.
Book a 30-minute demo of ScanDesk, NonPaper and SES.HOSPEDAJES with a test reservation in OPERA.