IDSWIFT Platform

Digital check-in that keeps your lobby in flow.

Capture IDs, verify guests, secure payments, and sync every record to your PMS — all before they reach the front desk.

End-to-end automation

Capture IDs, verify guests with OCR + AI, finalise payments, and sync everything with your PMS.

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Guest-centric journeys

Deliver mobile pre check-in, kiosk experiences, and timely notifications designed around traveller comfort.

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Compliance by design

GDPR-ready workflows, auditable logs, and encrypted retention policies keep regulators and partners aligned.

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Services

What we deliver

Combine the modules that make sense for your properties and brand standards.

Web & Mobile Experiences

Landing pages, admin portals, mobile-first pre check-in flows, and kiosk interfaces built for conversion.

Integrations & Cloud

REST + SOAP PMS integrations, payment gateways, identity providers, and real-time analytics pipelines.

Automation & AI

OCR and face match, fraud rules, smart routing, document storage, and proactive guest communications.

How collaboration works

01. Discovery

Process mapping workshops to identify bottlenecks, regulatory constraints, and integration needs.

02. Delivery

Agile delivery with weekly demos, shared backlog, and traceable documentation across environments.

03. Growth

Ongoing optimisation, conversion experiments, SLA-backed support, and training for front-desk teams.

Clients

What partners say

“They helped us launch in six weeks with a robust, scalable backend and polished kiosk UX.”

- Operations Director, UrbanStay

“Excellent communication and a clear focus on the business metrics that matter to our guests.”

- Product Lead, Coastline Hotels

“We automated check-in and saved hundreds of staff hours every month while improving reviews.”

- CEO, BoutiqueOne

Impact snapshot

80% faster arrivals

Average time at reception dropped from 7 minutes to 80 seconds with mobile pre check-in.

+18 NPS points

Guest satisfaction scores improved through clearer communication and digital room selection.

60% fewer chargebacks

Secure payments and ID verification reduced disputes thanks to traceable consent flows.

Ready to upgrade guest arrivals?

Let IDSWIFT tailor a roadmap for your PMS stack, properties, and compliance requirements.

Want a similar outcome?

Share your targets and IDSWIFT will prepare a tailored plan with projections.

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